CityCabz Milton Keynes Privacy Policy
CityCabz Milton Keynes (we, us, our) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our taxi and private hire services.
Scope of this Privacy Policy
This privacy policy applies to your use of:
- Our website, booking forms, and any services offered through them.
- Any services you access directly through CityCabz Milton Keynes, including airport transfers, local taxi bookings, minibus hire, wedding cars, corporate accounts, and parcel delivery.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read it carefully to understand our practices.
For the purpose of data protection law, the data controller is:
CityCabz Milton Keynes, 14 Church St, Wolverton, Milton Keynes, MK12 5JN, United Kingdom.
Information We May Collect From You
We may collect and process the following types of information:
- Information you provide when booking a taxi, filling out forms on our website, or corresponding with us by phone, email, or online. This may include your name, address, phone number, email address, journey details, and payment information.
- Information about your booking such as pickup and drop-off addresses, dates and times of travel, and vehicle details.
- Payment information when you pay for services online or by phone.
- Location information such as pickup or drop-off addresses you provide at the time of booking.
How We Use Your Information
We use your information to:
- Provide you with taxi and private hire services, including booking, dispatch, and payment processing.
- Contact you with updates about your booking (e.g. when your taxi has arrived).
- Improve our services and customer support.
- Send you information about promotions or offers (only where you have consented).
- Ensure safety, security, and legal compliance.
Disclosure of Your Information
We may share your information with:
- Our drivers and contractors so they can complete your booking.
- Payment processors and IT providers who help us run our services securely.
- Regulatory bodies or authorities if required by law or to protect our rights and customers.
We will never sell your personal data to third parties.
Data Storage and Security
We store your information securely on protected systems. Any payment transactions are encrypted. While we take all reasonable steps to protect your data, please note that transmission over the internet is never completely secure.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct or update inaccurate information.
- Request deletion of your personal data (where legally permissible).
- Opt out of marketing communications at any time.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📍 Address: CityCabz, 14 Church St, Wolverton, Milton Keynes, MK12 5JN, United Kingdom
📞 Phone: 01908 382825 | 01908 980006
📧 Email: info@citycabz.co.uk | booking@citycabz.co.uk